TRUCKLOAD CARRIERS ASSOCIATION

Operational efficiency, industry awareness, public policy, recruitment and retention - common issues for an uncommon industry. The challenges faced by truckload demand solutions developed from a unique perspective...yours. TCA makes that happen.

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Commercial Carrier University Publications

Commercial Carrier University, created through a partnership between the Truckload Carriers Association's Truckload Academy and Randall Trucking Media, offers a series of manuals geared toward trucking companies. Manuals may be downloaded directly by clicking on the links below or can be ordered in print format for larger quantities (click here for complete details).

How to Recruit and Retain Drivers- Do you train everyone who answers the phone about how to handle calls from prospective drivers? Do you maintain contact with good drivers who leave or turn you down? An acknowledged expert in driver recruitment and retention takes you step by step through strategies aimed at getting the drivers you want and keeping them during the critical first 30 days and beyond.

How to Evaluate Life-Cycle Costs- Discusses when and how to replace vehicles for optimum efficiency, productivity and profitability. A well thought-out replacement strategy is the basis for an efficient fleet operation and a foundation for other decisions regarding your business.

How to Write a Business Plan- Who is your business plan written for? Do you even have one? This manual explains why a trucking company of any age needs a business plan and leads you through the process of developing this critical tool. Learn how to draft a plan that would satisfy the most discriminating financial backer: an investor. Learn how to develop a strategic plan and convert it into action items. And learn to think about your business in terms of the risk of failure as well as the rewards of success.

Ordering Information
To receive printed copies of any of these manuals (see above), fill out the Commercial Carrier University Manual Order Form, print out the page, and either mail or fax to TCA (be sure to include payment information -- "check to be sent" or "credit card"). The cost is $6.00 each for Truckload Carriers Association (TCA) members or $12.00 each for non-TCA members, plus shipping and handling charges. There is no cost to download the manuals electronically from the CCU website at www.commercialcarrieruniversity.com.