Audio Conferences

TCA, through its Truckload Academy, conducts a series of monthly audio conferences on a variety of subjects directed not only to CEOs, but also to other employees within the trucking industry. Audio conference topics address such issues as recruitment and retention, finance, security, insurance and fleet management systems.

Audio conferences are an inexpensive, convenient way for individuals to receive information over the telephone. If a speakerphone is used, the company can train as many individuals as desired - all for the same low price. Cassettes of the audio conference proceedings can be purchased for reference or future additional training.

2005

Recruitment Success in a Tight Driver Market

Audio Conference Series
April 13, 2005
12:00 p.m. – 1:30 p.m. ET

Finding and hiring qualified drivers is harder than ever before. Your recruiting process can be as detrimental to your results as a non-competitive compensation package. On this audio conference you can learn the ins and outs of a successful recruitment program.

1. Conducting a Recruiting Department Audit
• Is the recruiting program an integral part of the overall company operation?
• Does the recruiter have company and industry knowledge?
• What is the system for incoming calls?
• Is there an advertising tracking system?
• Are there skill requirements for the recruiters?
• Is there a process for the flow of applications?
• What technologies does the company provide for the recruiting process?
• Are the recruiting processes and recruiting results measured regularly?


2. Monitor, Measure and Track Advertising


3. Determine Department Staff Levels


4. Streamline the Application Process
• Conversational Recruiting Techniques
• Recruiting Applications
• Qualification Process
• Making the Most of Every Leads


5. Follow-up with the Drivers That Got Away

Driver Recruiting Best Practive Panelists:

• Kelly Anderson, President & CEO
  Impact Transportation Solutions, Neosho, MO



• Tom Kretsinger, Jr., President & COO
  American Central Transport, Inc., Liberty, MO



• Gary Salisbury, Sr. VP & COO
  Fikes Truck Line, Inc., Hope, AR

Why An Audio Conference?

It's easy, convenient and cost-effective! Simply dial in on a speakerphone and have as many employees as you want listen in -- all for one low price. Individuals also have the ability to ask questions during the audio conference, making the experience interactive as well.

Pricing for this Audio Conference

• CLICK HERE to register for this event online.
• *CLICK HERE to download this conference information and registration form in a PDF format.

For more details, e-mail vderoze@truckload.org or contact Virginia DeRoze at 703/838-1950.

* You must have Adobe Acrobat Reader installed on your computer in order to read/print the information to be downloaded on this page. If you need more information about obtaining this free software, click here.

Change Company Behavior — Increase Safety Performance

Audio Conference Series
December 15, 2004
12:00 p.m. – 1:30 p.m. ET
This audio conference is cohosted by TCA's Safety and Security Division

If you always do what you always did, you'll always get what you always got.

What does your company's safety effort look like?

Today's challenges are many. Often times we may find ourselves stuck in a reactive rut when it comes to accident prevention. But how do we break the cycle and become truly proactive when it comes to protecting our drivers and the public?

It all boils down to a behavior changing effort that involves everyone in your company, from the President to the dispatcher to the shop mechanic. This audio conference will help you understand why people do what they do and how you can change unsafe behavior throughout your company.

Insurance underwriters are starting to recognize the value of these company-wide cultural changes. We will look at real life carrier success stories that will help your company gain a better safety performance record, and produce personnel that is happier and more productive throughout your company.

Expert Speakers:

• Jeffrey Davis, Vice President of Safety, Motor
  Transport Underwriters, Inc., Indianapolis, IN
• Jeff Davis, Vice President, Safety and Human
  Resources, Jet Express, Inc., Dayton, OH

Don’t Miss This Opportunity To:

• Learn 10 result driven steps to successfully bring Safety ownership to the Operational trenches.
• Learn how to train dispatchers and driver managers to identify potential safety problems before they happen.
• Learn practical solutions to increase retention by involving your whole company in the safety process.
• Learn the Five Steps to "cultivate" change in driver safety performance.
• Learn proven fleet management techniques to control your drivers speed.

Who Should Participate?

Safety Directors, CEOs and anyone who has conteact with your drivers.

Why An Audio Conference?

You can educate more employees for less. No travel time, airfares or hotel rooms. It's easy, convenient and cost-effective! Simply dial in on a speakerphone and have as many employees as you want listen in - all for one low price. Individuals also have the ability to ask questions during the audio conference, making the experience interactive as well.

Pricing for this Audio Conference

** Sent approx. two weeks after live session.

• CLICK HERE to register for this event online.
• *CLICK HERE to download this conference information and registration form in a PDF format.

For more details, e-mail TLA@truckload.org or contact Virginia DeRoze at 703/838-1950.

* You must have Adobe Acrobat Reader installed on your computer in order to read/print the information to be downloaded on this page. If you need more information about obtaining this free software, click here.

Contract Rights — Balls in Carriers Court

Audio Conference Series
October 28, 2004 & February 17, 2005
12:00 p.m. – 1:30 p.m. ET

For too long, shippers and brokers have dictated the service terms and conditions for truckload carriers. Contract exclusions and loopholes have denied carriers just compensation for accessorial charges, increasing bad debts, cutting off recourse and exacerbated cargo loss and damaging claims through special and consequential damages.

The Truckload Carriers Association (TCA) would like to provide you with the contracting tools to establish and enforce carrier dictated terms and conditions through proper use of three documents:

(1) bills of lading;

(2) carrier’s service conditions or rules circular; and

(3) bilateral contracts.

In this two part series of interactive audio conferences, you will have the opportunity to hear and ask questions from Henry Seaton, author of “Protecting Motor Carrier Interests in Contracts” and senior partner of Seaton & Husk, L.P., a Washington, D.C. based law firm specializing in freight charge collection, contracts, and freight claims defense. Jim Richards, COO of KLLM in Jackson, Mississippi will talk about how KLLM has used Seaton’s strategies to gain greater control of their transportation contracts. The purpose of this series is to help carriers level the playing field, by teaching them how to incorporate provisions which limit cargo liability and exposure for risk of loss, while assuring timely collection of compensatory freight charges.

Session 1 • Thursday, Oct. 28, 2004 • 12:00 p.m. – 1:30 p.m. ET

How to Establish and Enforce Standard Procedures for Accessorial Charges, Billing Practices, Credit Terms, Collection Recourse and More

This session will discuss how to provide for and collect accessorial charges (detention, layover, storage, etc.) which has often not been otherwise collectible. Best practices for accruing, invoicing and collecting freight charges will be discussed, including the proper use of service conditions and notice procedures, preservation of recourse, and the legal assessment of interest and collection fees upon default.

Speakers: Henry Seaton, senior partner of Seaton & Husk, L.P., Washington, D.C. and Jim Richards, COO, KLLM, Jackson, MS

Session 2 • Thursday, Feb. 17, 2005 • 12:00 p.m. – 1:30 p.m. ET

How to Establish and Enforce Maximum Liability Limits for Cargo Loss and Damage, Avoid Special and Consequential Liability, Overly Broad Indemnifications, Offsets and More

Starting with the federal statute applicable to regulated shipments, this session will demonstrate best practices for insuring the proper mitigation and adjustment of claims, including ADR and how to avoid offsets against freight charges. Also included will be a discussion of released valuation and how a carrier can properly limit its liability for loss or damage to the amount of its cargo insurance.

Speakers: Henry Seaton, senior partner of Seaton & Husk, L.P., Washington, D.C. and Jim Richards, COO, KLLM, Jackson, MS

Who Should Participate?

CEOs, CFOs, Claims Managers, Sales Representatives

Why An Audio Conference?

It’s easy, convenient and cost-effective! Simply dial in on a speakerphone and have as many employees as you want listen in — all for one low price. Individuals also have the ability to ask questions during the audio conference, making the experience interactive as well.

Pricing for this Audio Conference

** Sent approx. two weeks after live session.

• CLICK HERE to register for this event online.
• *CLICK HERE to download this conference information and registration form in a PDF format.

For more details, e-mail TLA@truckload.org or contact Virginia DeRoze at 703/838-1950.

* You must have Adobe Acrobat Reader installed on your computer in order to read/print the information to be downloaded on this page. If you need more information about obtaining this free software, click here.

This Session Completed ~ Audio Tape Only
Charge-Backs, Fuel and Compensation - Session 1 (TCA8634-0)

Thursday, June 10 - 12:00 pm - 1:30 pm ET

This first session discussed:

(1) Charge-back documentation, carrier administration fees and markups, and off-settlement sheet purchases;

(2) Fuel forced purchases, fuel discount and rebate programs, saving toward an IFTA audit,

(3) Compensation definition of gross revenue, accessorials and pass-through charges, actual vs. mileage-guide miles, and the 15-day payment period.

Speaker: Dan Barney, Partner, Scopelitis, Garvin, Light and Hanson, Washington, DC

This Session Completed ~ Audio Tape Only
Lease - Purchase Agreements and Escrow Funds - Session 2 (TCA8634-0)

Thursday, September 23 - 12:00 pm - 1:30 pm ET

The second session will address the lease purchase agreement and escrow fund issues including maintenance reserves, fuel-tax credit, calculation of the rate of interest, excess mileage charge, and freedom to lease to a different carriers.

Speaker: Dan Barney, Partner, Scopelitis, Garvin, Light and Hanson, Washington, DC

Insurance and Indemnification - Session 3 (TCA8634-0)

Thursday, November 18 - 12:00 pm - 1:30 pm ET

This final session will cover insurance and indemnification challenges including commercial auto liability (personal injury and property damage), charge-backs, required disclosures, and administrative fees and markups.

Speaker: Greg Feary, Partner, Scopelitis, Garvin, Light and Hanson, Indianapolis, IN specializing in the areas of insurance law and workers' compensation law.

Who Should Participate?

CEO's, CFO's, Operations, Human Resources and Safety

Why An Audio Conference?

It's easy, convenient and cost-effective! Simply dial in on a speakerphone and have as many employees as you want listen in - all for one low price. Individuals also have the ability to ask questions during the audio conference, making the experience interactive as well.

Pricing for this Audio Conference

** Sent approx. two weeks after live session.

• CLICK HERE to register for this event online.
• *CLICK HERE to download this conference information and registration form in a PDF format.

For more details, e-mail TLA@truckload.org or contact Virginia DeRoze at 703/838-1950.

* You must have Adobe Acrobat Reader installed on your computer in order to read/print the information to be downloaded on this page. If you need more information about obtaining this free software, click here.