"Just in Time to Wait" Materials
Just in Time to Wait: An Examination of Best Practices for
Streamlining Loading and Unloading Functions
This study makes detailed recommendations for improving communications
among shippers, carriers and drivers. The results of the study
are intended to help drivers reduce the unproductive time
they spend waiting to load and unload their trailers, and
designed to help carriers reduce the time that expensive assets
are not utilized because their drivers are kept waiting. The
study was conducted by Mercer Management Consulting, Inc.,
in association with Marsh, USA, Inc., and the law firm of
Scopelitis, Garvin, Light & Hanson (SGL&H). Mercer
undertook a series of qualitative in-depth interviews with
27 shippers and receivers, plus a number of drivers, to gain
their perspectives on the issues identified in the interviews.
The study uncovers some innovative practices in the distribution
industry, some of which are built upon trust among shipper,
carrier, and receiver. The entire study makes for fascinating
reading to those interested in improving the efficiency of
the distribution chain in corporate America.
CLICK HERE to
read the press release about this study.
CLICK
HERE* to download the full version of the study.
(Note: this PDF document is 93 pages long. If you still wish
to download it, be sure to have Adobe Acrobat Reader installed
on your computer -- see bottom of the page). Or, contact TCA
to obtain the condensed brochure version, available at no
charge in quantities of 50, suitable for distributing to shippers
and receivers to help make them aware of the driver waiting
time problem.)
Voluntary Guide to Good Business Practices for Shippers,
Receivers, Carriers and Drivers
A joint project of TCA and the National
Industrial Transportation League (NITL), the Guide emphasizes
reasonable and common-sense treatment of the four primary
parties involved in truck transportation. The goal of the
Guide is to outline mutually desirable business practices
to which responsible shippers, receivers, carriers, and drivers
should aspire.
CLICK HERE
to download the Guide. Or, call, write, fax or e-mail
TCA to obtain printed brochure copies of the Guide, available
at no charge in quantities of 50, suitable for distributing
to drivers, shippers, receivers and carriers.
You may also write, fax or e-mail
TCA to obtain the condensed, laminated version of the
Voluntary Guide to Good Business Practices (driver and dock-specific
version), available at no charge in quantities of 50, suitable
for distributing to drivers and dock personnel. Laminated
for extra durability.
 *
You must have Adobe Acrobat Reader installed on your computer in order to read/print
the information to be downloaded on this page. If you need more information about
obtaining this free software, click here.
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