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"Just in Time to Wait" Materials

Just in Time to Wait: An Examination of Best Practices for Streamlining Loading and Unloading Functions

This study makes detailed recommendations for improving communications among shippers, carriers and drivers. The results of the study are intended to help drivers reduce the unproductive time they spend waiting to load and unload their trailers, and designed to help carriers reduce the time that expensive assets are not utilized because their drivers are kept waiting. The study was conducted by Mercer Management Consulting, Inc., in association with Marsh, USA, Inc., and the law firm of Scopelitis, Garvin, Light & Hanson (SGL&H). Mercer undertook a series of qualitative in-depth interviews with 27 shippers and receivers, plus a number of drivers, to gain their perspectives on the issues identified in the interviews. The study uncovers some innovative practices in the distribution industry, some of which are built upon trust among shipper, carrier, and receiver. The entire study makes for fascinating reading to those interested in improving the efficiency of the distribution chain in corporate America.

Click here to read the press release about this study.

Voluntary Guide to Good Business Practices for Shippers, Receivers, Carriers and Drivers

A joint project of TCA and the National Industrial Transportation League (NITL), the Guide emphasizes reasonable and common-sense treatment of the four primary parties involved in truck transportation. The goal of the Guide is to outline mutually desirable business practices to which responsible shippers, receivers, carriers, and drivers should aspire.

Click here to download the Guide. Or, call, write, fax or e-mail TCA to obtain printed brochure copies of the Guide, available at no charge in quantities of 50, suitable for distributing to drivers, shippers, receivers and carriers.

You may also write, fax or e-mail TCA to obtain the condensed, laminated version of the Voluntary Guide to Good Business Practices (driver and dock-specific version), available at no charge in quantities of 50, suitable for distributing to drivers and dock personnel. Laminated for extra durability.