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Managing Operations During Uncertain Times

Friday, April 3, 2020

Featured speakers will share operational best practices and strategies to build a plan for your carrier during these uncertain times:

Key Areas to Be Addressed:
– TCA Government Affairs Update: Actions affecting trucking operations
– TCA Safety Update: Current activities update
– Customer Service: Tracking and measuring customer support
– Planning: Standard routing instructions, including pick-up & delivery changes and last mile delivery instructions
– Operations: Critical infrastructure essential documentation, including protocols for infected drivers and availability of driving force
– Recruiting: Keeping in mind the CDC Guidelines for small groups, drug testing alterations, and driver training
– Contingency Strategies: Preparing short-term business strategies depending on demand fluctuations